Licia has over 14 years experience within the insurance and Third Party Administrator marketplace with an emphasis with on Lloyd’s of London niche market.  Licia is a conscientious team player who works co-operatively across claims teams to ensure co-ordination of services and sharing of best practices.  She possesses a strong customer service, interpersonal communication skills, and insatiable desire to learn and develop along with the business.

Professional Experience

• SIAdvisers Consulting and Solutions Inc. – 3 years
• Granite Claims Solutions – 5 years
• Computer Aid Inc. – 1 year
• Baird McGregor Insurance Brokers LP – 6 years
• Computek – 1 year
• Dominion of Canada – 11 years

Background

• Business Analyst
• Branch Accountant
• Client Service Representative
• Data Management
• Office Manager

Special Capabilities & Achievements

• Financial Business Analyst
• Executive Assistant
• Billing and Compliance administrator
• Development of Claims reporting systems
• Lineage expert
• Development of Quality Assurance matrix